Latest Update on TrustFord's Covid-19 Actions

 

If you would like to talk to someone about your finance agreement, please visit our Finance Help page where you can find all the information you will need.

If you have questions about Service or MOT's, please visit our FAQ page where you can find all the information you will need.

 

Coronavirus - Covid-19: A message from Stuart Foulds, Chairman & CEO 25th-March-2020.

We must play our own part in protecting the most vulnerable in our society and make sure that front line services are able to function in the days and weeks ahead.

In light of the State of Guernsey’s announcement we have temporarily closed the majority of our business until further notice.

To keep those key workers on the road, we have vehicles available in place to support you or if your vehicle is currently in our workshop please contact the following TrustFord colleagues and we will do everything we can to help.

Mark Munson, Telephone 07781 130920 E-mail Mark.Munson@trustford.co.uk 

Service : Steven Vidamour Telephone 07781 400720 E-Mail Steve.Vidamour@trustford.co.uk

Accident Repair : Charlie Price 07781 165153 Email Charlie.Price@trustford.co.uk 

Hertz Rental: Sarah Griffin  07781 102504 E-Mail sarah.griffin@trustford.co.uk

On behalf of the board & leadership team I would like to thank everyone in the TrustFord family for their hard work, loyalty and incredible efforts over recent weeks to help us get through what has been an unprecedented time in our lives.

We all look forward to happier times – if you wish to stay in touch, we will continue to use our social media pages to stay connected with everyone in the TrustFord community. 

Thank you for your support and understanding. 

Stuart Foulds

Chairman and CEO

TrustFord

 

Coronavirus - Covid-19: A message from Stuart Foulds, Chairman & CEO 16th-March-2020.

TrustFord is taking the spread of Coronavirus extremely seriously.  Our business is open as usual but, as you’d expect, our number one priority remains the well being and safety of our customers and colleagues.

We are following Government advice and all teams are adhering to stringent daily actions including frequent handwashing, careful vehicle preparation and increased cleaning of our offices, showrooms and workshops. 

Strict guidelines for fourteen day self-isolation have been in place for some time for staff returning from high risk countries and for those who may have been in close contact with an affected individual.  Anyone with a high temperature or with flu-like symptoms is asked to remain at home and self-isolate for fourteen days.
If you are coming in to purchase a vehicle or to have it serviced please don’t be surprised to see hand sanitisers in the showroom or if you see colleagues wearing disposable gloves.  If you have come in for a test drive or to pick up your new vehicle you’ll notice changes to our normal processes – these have been adapted in respect of everyone’s personal space.
Please note that in addition to our usual rigorous cleaning process, your key controls - including steering wheel, indicator & wiper stalks, gear lever & door handles – will all be wiped prior to handover. 
We will continue to monitor the situation and respond to the official daily advice.  In the meantime, please continue to trust us to drive the standard in customer care in everything we do for you.
Thank you for your continued support – and please stay safe.
Stuart Foulds
Chairman & CEO
TrustFord